Siebel 8.1.x COM Web Services (Self-Study Course)
Who should attend
- Business analysts
- Java developers
- Technical consultants
- System analysts
Prerequisites
- Deploy a web service based framework for your any SOA based channels (like web or IVR etc.)
- Provide enhanced usability across all of your selling channels like self-service.
Course Objectives
- Overview
- Siebel Customer Order Management (COM)
- Siebel Self Service Application
- Siebel COM Web Services Framework
- Siebel COM Web Service Framework Components
- Siebel COM Architecture
- Siebel COM Out Of The Box Web Services
- Siebel Customer Order Management New 8.1 Web Services
- Performance and Scalability (PSR)
- Siebel COM Web Services PSR Testing
- Siebel COM Web Services PSR Analysis
- Customer Case Study
- US Wireless Company "Multi Channel End-to-End Solution" Case Study
- US High Tech Company - Enterprise Commerce Solution Case Study
- Best Practices
- COM Web Service Best Practices
- Development methodology Best Practices
- OOTB Web Service Capabilities vs. Configuration
- Sample User Flows
- LAB
- Creating Additional Web Services LAB
