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Negotiation - Skillful Techniques (NST)


Course Overview

Being a skillful negotiator is a sure way of effective dealing with a broad variety of situations, whether negotiating with a client, dealing with a potentially eruptive situation in the office, or requesting increase of assets, to name but a few. That’s why our course sets out to aid you in improving your negotiation skills via active and engaging exercises. We will cover the various forms of negotiation that incorporate different techniques that one uses in the process. In doing so, we will aid you in developing you own personal style of negotiating, while also helping you learn to adapt to all kinds of scenarios. Additionally, we will also cover the peculiarities of competitive and cooperative negotiation.

Course Objectives

What You’ll Learn:

  • The negotiation process
  • How you react to conflict
  • Characteristics of key negotiation styles
  • How to successfully negotiate

Course Content

1. Introduction to Negotiation
  • What is negotiation?
  • Negotiation factors
  • The Negotiation Process
2. Natural Tendencies in Negotiation
  • Competitive negotiations
  • Natural tendencies
  • Tactics used in negotiation
3. Competitive versus Cooperative Negotiation
  • Two styles of negotiation
  • Positions versus interests
  • Power behaviors
  • Finding common interests
  • Strategies to develop trust
4 Preparing to Negotiate
  • The Negotiation Planning Worksheet
  • Situational analysis
  • Developing your strategy
5. Conducting your Negotiation
  • The importance of listening
  • The art of dialogue
  • Asking effective questions
6. Action Planning and Next Steps
  • Your Negotiation Worksheet
  • Personal Learning Plan
Online Training

Duration 2 days

Price (incl. tax)
  • Country: AE
    US$ 840
Classroom Training

Duration 2 days

Price (incl. tax)
  • United Arab Emirates:
    Country: AE
    US$ 840

Currently there are no training dates scheduled for this course.  Enquire a date