ONTAP Troubleshooting (CATSP)

 

Course Overview

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, NetApp Support Services Certified partner engineers, and NetApp Professional Services engineers

Certifications

This course is part of the following Certifications:

Prerequisites

Course Objectives

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases

Prices & Delivery methods

Online Training

Duration 4 days

Classroom Training

Duration 4 days

Schedule

English
2 hours difference
Online Training Time zone: Eastern European Time (EET)
Online Training 1 day This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training 1 day This is a FLEX course. Time zone: Central European Summer Time (CEST)
3 hours difference
Online Training This is a FLEX course. Time zone: British Summer Time (BST)
Online Training Time zone: Central European Time (CET)
Online Training 1 day This is a FLEX course. Time zone: Central European Time (CET)
Online Training This is a FLEX course. Time zone: British Summer Time (BST)
Online Training 1 day This is a FLEX course. Time zone: Central European Time (CET)
4 hours difference
Online Training This is a FLEX course. Time zone: Greenwich Mean Time (GMT)
7 hours difference
Online Training Time zone: Australian Eastern Daylight Saving Time (AEDT)
9 hours difference
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
10 hours difference
Online Training Time zone: Central Standard Time (CST)
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
Germany
Munich This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
France
Paris This is a FLEX course in French language. Time zone: Central European Summer Time (CEST)
Virtuel
Switzerland
Zurich 1 day This is a FLEX course in German language. Time zone: Central European Time (CET)
Basel 1 day This is a FLEX course in German language. Time zone: Central European Time (CET)
Bern 1 day This is a FLEX course in German language. Time zone: Central European Time (CET)
Zurich 1 day This is a FLEX course in English language. Time zone: Central European Time (CET) Course language: English
Zurich 1 day This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Basel 1 day This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Bern 1 day This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Zurich 1 day This is a FLEX course in English language. Time zone: Central European Summer Time (CEST) Course language: English
United Kingdom
London, City This is a FLEX course in English language. Time zone: British Summer Time (BST)
London, City This is a FLEX course in English language. Time zone: Greenwich Mean Time (GMT)
London, City This is a FLEX course in English language. Time zone: British Summer Time (BST)
This is a FLEX course, which is delivered both virtually and in the classroom.