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Dynamics 365 for Sales (MB-210)


Course Overview

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Who should attend

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.


Familiarity of business applications and the desire to customize and implement them for your business.

Course Objectives

After completing this course, you will be able to:

  • Install and configure the application
  • Identify common sales scenarios
  • Complete a sales cycle
  • Configure product catalog
  • Manage customer records
  • Utilize analytics tools with customer data

Course Content

  • Sales Overview
  • Working with Opportunities
  • Quotes to Orders
  • Sales Analytics and Insights
Classroom Training

Duration 1 day

Click on town name to book Schedule
Middle East
United Arab Emirates
27/10/2019 Dubai Course language: English
08/03/2020 Dubai Course language: English
21/06/2020 Dubai Course language: English
06/09/2020 Dubai Course language: English
13/12/2020 Dubai Course language: English
21/06/2020 Doha Course language: English
13/12/2020 Doha Course language: English
27/10/2019 Cairo Course language: English
01/03/2020 Cairo Course language: English
31/05/2020 Cairo Course language: English
30/08/2020 Cairo Course language: English
22/11/2020 Cairo Course language: English
26/11/2019 Munich
10/02/2020 Berlin
11/05/2020 Munich
10/08/2020 Hamburg
16/11/2020 Frankfurt
11/05/2020 Zurich