> > > CTCOLLAB

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

Course Description Schedule Course Outline
 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments

Course Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manger mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Follow On Courses

Course Content

CTCOLLAB v1.0 is a comprehensive course that enables the learner to troubleshoot Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course also teaches troubleshooting methodology, triage, resources, tools and fixes at Cisco Collaboration Solutions – system or solution level. This course also covers troubleshooting Cisco Unified Communications Manager & UCM mobility features, VCS control and Expressway, and issues with call setup, ILS, voice quality and media resources.

CTCOLLAB labs provide the learner a deep practical understanding of how to troubleshoot a multitude of issues with: Gateway and endpoint registration, LDAP integration, On-net single and multisite calling, off-net calling, ILS and GPDR, general mobility issues, device, extension and Cisco Unified Mobility, and Cisco TMS, transcoder, and issues with audio and video conferencing.

Classroom Training
Modality: C

Duration 5 days

Price (excl. tax)
  • United Arab Emirates: US$ 2,900.-
Dates and Booking
 
Click on town name to book Schedule
Middle East
United Arab Emirates
28/01/2018 - 01/02/2018 Dubai Course language: English
29/04/2018 - 03/05/2018 Dubai Course language: English
22/07/2018 - 26/07/2018 Dubai Course language: English
21/10/2018 - 25/10/2018 Dubai Course language: English
Qatar
29/04/2018 - 03/05/2018 Doha Course language: English
Saudi Arabia
21/10/2018 - 25/10/2018 Riyadh Course language: English
Europe
Germany
08/01/2018 - 12/01/2018 Frankfurt
22/01/2018 - 26/01/2018 Münster
05/02/2018 - 09/02/2018 Munich
26/02/2018 - 02/03/2018 Düsseldorf
19/03/2018 - 23/03/2018 Hamburg
03/04/2018 - 06/04/2018 Berlin 4 days
16/04/2018 - 20/04/2018 Stuttgart
22/05/2018 - 25/05/2018 Frankfurt 4 days
Austria
12/03/2018 - 16/03/2018 Vienna (iTLS)
18/06/2018 - 22/06/2018 Vienna (iTLS)
10/09/2018 - 14/09/2018 Vienna (iTLS)
17/12/2018 - 21/12/2018 Vienna (iTLS)
France
26/03/2018 - 30/03/2018 Paris
14/05/2018 - 18/05/2018 Paris
17/09/2018 - 21/09/2018 Paris
Italy
05/03/2018 - 09/03/2018 Milan
21/05/2018 - 25/05/2018 Rome
11/06/2018 - 15/06/2018 Milan
10/09/2018 - 14/09/2018 Rome
12/11/2018 - 16/11/2018 Milan
26/11/2018 - 30/11/2018 Rome
Netherlands
14/05/2018 - 18/05/2018 Utrecht Course language: English
Portugal
16/04/2018 - 20/04/2018 Lisbon
22/10/2018 - 26/10/2018 Lisbon
Slovenia
19/02/2018 - 23/02/2018 Ljubljana Course language: English
21/05/2018 - 25/05/2018 Ljubljana Course language: English
05/11/2018 - 09/11/2018 Ljubljana Course language: English
Spain
12/03/2018 - 16/03/2018 Madrid
11/06/2018 - 15/06/2018 Madrid
17/09/2018 - 21/09/2018 Madrid
10/12/2018 - 14/12/2018 Madrid
Sweden
12/02/2018 - 16/02/2018 Stockholm Course language: English
23/04/2018 - 27/04/2018 Stockholm Course language: English
Switzerland
19/02/2018 - 23/02/2018 Zurich
28/05/2018 - 01/06/2018 Zurich
20/08/2018 - 24/08/2018 Zurich
12/11/2018 - 16/11/2018 Zurich
United Kingdom
30/04/2018 - 04/05/2018 London (Int Hse)
Africa
Egypt
11/02/2018 - 15/02/2018 Cairo Course language: English
13/05/2018 - 17/05/2018 Cairo Course language: English
19/08/2018 - 23/08/2018 Cairo Course language: English
18/11/2018 - 22/11/2018 Cairo Course language: English
North America
United States
05/02/2018 - 09/02/2018 Online Training Time zone: US/Central Course language: English
05/02/2018 - 09/02/2018 Online Training Time zone: US/Central Course language: English
26/02/2018 - 02/03/2018 Online Training Time zone: US/Mountain Course language: English
02/04/2018 - 06/04/2018 Online Training Time zone: US/Central Course language: English
16/04/2018 - 20/04/2018 Online Training Time zone: US/Central Course language: English
04/06/2018 - 08/06/2018 Online Training Time zone: US/Central Course language: English
25/06/2018 - 29/06/2018 Online Training Time zone: US/Central Course language: English
30/07/2018 - 03/08/2018 Online Training Time zone: US/Central Course language: English
Canada
05/02/2018 - 09/02/2018 Online Training Time zone: Canada/Central Course language: English
16/04/2018 - 20/04/2018 Online Training Time zone: Canada/Central Course language: English
25/06/2018 - 29/06/2018 Online Training Time zone: Canada/Central Course language: English
17/09/2018 - 21/09/2018 Online Training Time zone: Canada/Central Course language: English
12/11/2018 - 16/11/2018 Online Training Time zone: Canada/Central Course language: English
Latin America
Argentina
23/04/2018 - 27/04/2018 Buenos Aires
13/08/2018 - 17/08/2018 Buenos Aires
03/12/2018 - 07/12/2018 Buenos Aires
Chile
11/06/2018 - 15/06/2018 Santiago
22/10/2018 - 26/10/2018 Santiago
Colombia
18/06/2018 - 22/06/2018 Bogotá D.C.
24/09/2018 - 28/09/2018 Bogotá D.C.
Mexico
12/02/2018 - 16/02/2018 Mexico City
07/05/2018 - 11/05/2018 Mexico City
13/08/2018 - 17/08/2018 Mexico City
12/11/2018 - 16/11/2018 Mexico City
Peru
12/03/2018 - 16/03/2018 Lima Course language: Spanish
02/07/2018 - 06/07/2018 Lima Course language: Spanish
22/10/2018 - 26/10/2018 Lima Course language: Spanish
Asia Pacific
Australia
05/02/2018 - 09/02/2018 Sydney
07/05/2018 - 11/05/2018 Melbourne
06/08/2018 - 10/08/2018 Sydney
12/11/2018 - 16/11/2018 Melbourne
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.